PrivACY POLICY

We will do everything in our power to ensure your right to privacy.  We are committed to developing long lasting relationships that are built on trust.

Koi Spa will never violate that trust. Koi Spa’s policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies.

Our website address is:  https://koispahsv.com

What And Why We Collect It

Information gathered from visitors to our website is as follows: IP address, user account information when applicable, site visitation information, page views, browsers used and browser capabilities (both mobile and computer) and site search queries.

We also collect and retain any names and email addresses of those who communicate with us via our contact forms and other forms located in the site or in related landing pages or promotional pages.

We do not share or sell any personal information.

We use the information we collect on the site to enhance your visitor experience.

Our information is not shared with any parties outside of Koi Spa and it’s designated agents.

We do not sell any of our visitor’s information.

We make use of Google Analytics for site traffic reporting.

A third party software is used to connect and access Google Analytics Reporting API to gather analytics about our website.

Our visitor’s IP addresses are encrypted for your protection.

How Google uses data when you use our partners’ sites or apps:  (located at https://policies.google.com/technologies/partner-sites)

Your personal information is accessible only by Koi Spa employees including administrative staff.  In limited cases, personal information may be visible to our designated web service provider but that information is only related to site functionality.

No individual personal information such as appointment bookings, gift card purchases, or other sensitive information is stored on this site or accessible by any third party.

To protect your personal information, we have secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to non-authorized parties.

COOKIES

Our website makes use of cookies which are small digital files that are stored in your web browser that enable us to track your return visits to our website.

Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience on our website.

Embedded content from other websites may include (e.g. videos, images, articles, etc.).

Embedded content behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

This Privacy Policy does not address, and we are not responsible for the privacy, information or other practices of any third parties, including any third party operating any website or service to which the services link.  The inclusion of a link on the services does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the information, collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Instagram, Twitter, LinkedIn, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any personal information you disclose to other organizations through or in connection with mobile apps.

Except as otherwise expressly disclosed in this Privacy Policy, we will never sell or trade any personal information.